WPE-DECODE21-LGO-Tag-RGB+W-v01

Log-in Help

 

My magic link isn’t working.

Reset your password at https://attend.wpengine.com/decode-2021/wp-login.php
Then log in normally.
The magic link is a short cut, not required.

Why am I getting a “Your link has probably expired. Please try again.” message on the site after clicking the link provided in the email?

Sometimes email providers scan the link for viruses which can invalidate the token.

Try resetting your password at https://attend.wpengine.com/decode-2021/wp-login.php?action=lostpassword

Use the email you registered with.

Then once you've reset your password you can log in at https://attend.wpengine.com/decode-2021/wp-login.php

Once you're logged in you can go to https://attend.wpengine.com/decode-2021/welcome/ and you should be good to go!

Why am I being prompted to reset my password if I never set one for my DE{CODE} account originally?

We are using a magic link tool to simplify the process for attendees, but because the magic link tool is failing for you - resetting the password is a workaround.

Why is the login form not sending me an email?

If you haven’t registered already, please do so now on the register page.

If you have registered, try checking your spam folder.

Otherwise, please see the answer about your magic link not working.

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